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Guides and Directories, Salem Hotels by IHG
Based on 8 Reviews
Add ReviewThis was actually and accidentally our second stay here!Report
We were here last month for a friend's wedding. Believe it or not, it wasn't the greatest stay and unfortunately management never got back to us. We were stuck in our room for a few hours the day of the wedding because they were redoing the floors. But honestly things happen it is what it is I guess.
Last night we got stuck in the storm heading home from up north. By the time we called it on driving, we pulled off of a random exit and realized it looked familiar.
We ended up at the same hotel.
We decided to go all out and grab a suite which was well worth it.
We had a sauna and hot tub in the room.
Bonus points is we got to go to Crack'd in the morning for breakfast.
I definitely think if we need a night away in a nice room we'll come back for the suite.Re: This was actually and acc ... Salem Hotels by IHG replied on Monday, December 20th 2021Hello Ashley! Thank you for taking the time to tell us about your experience at Holiday Inn SALEM (I-93 AT EXIT 2). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We appreciate your kind words about our specialty suite, we strive to ensure a nice getaway with the additional amenities such as the sauna and whirlpool tub. We hope that you will give us the opportunity to serve you again in the future. We apologize that management didn't get back to you regarding your previous stay. If you would like to speak with us again, you can contact me directly at [email protected]. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 603-893-5511 or [email protected]. Happy Holidays! Mckenzie White Guest Experience Champion 603-893-5511 [email protected]
Josh Howard opted not to leave a text review of Salem Hotels by IHGReport
Clean and comfortable for the price. The hot tub could've been cleaner. Our drain was clogged in the shower. We were quested for it to be fixed it never wasReport
Trish Pettinati opted not to leave a text review of Salem Hotels by IHGReport
The front desk staff was extremely helpful as was the breakfast staff. The kids really enjoyed the pool.Report
Very comfortable one bedroom suite. Best night sleep I've had in a long time. Loved the sitting room with the fireplace. Staff was friendly and knowledgeable ..Report
Loved it! Amazing staff and they accommodated so well for my wedding party and made everything so easyReport
I love this hotel!! It so nice, and it's very cozy! My fiance and I stayed in a really nice room with its own sauna, it was amazing!ReportRe: I love this hotel!! It so ... Salem Hotels by IHG replied on Monday, December 13th 2021Hi Charlie! We appreciate your feedback and are so glad that you were pleased with your stay! Our specialty suites are indeed very cozy and the dry sauna adds an awesome touch especially now during the winter months!! Thank you again for your feedback and we look forward to hosting you again real soon! Happy Holidays! Mckenzie White Front Office Supervisor