Brown Subaru SOA

Herbert Campêlo opted not to leave a text review of Brown Subaru SOA

I was driving across country moving my son and his Subaru to California when all of a sudden his car started making horrible sounds. We were closest to Amarillo so found Brown Subaru online and called them. Josh Johnson answered and told us to bring it by so he could see what was going on. Being in the middle of Texas, not knowing anyone or anything of the area was a bit unsettling but when we got to Brown Subaru, Josh and Todd Posey in the service department could not have been nicer and more helpful. They looked at the issue, diagnosed it, and gave us our options. Even though our only logistical option was that we had to put it on a trailer and tow it to California, they treated us like long-time customers and assisted us better than we could have imagined. I cannot say how impressed I was with Josh and Todd. They are a credit to the company and to the greater Subaru community. A huge thank you to both of them and to everyone at Brown Subaru who went out of their way to assist strangers in distress.

Re: I was driving across coun ... Brown Subaru SOA replied on Tuesday, November 23rd 2021

Victor, thank you so much for the great review and feedback! We are so glad we were able to help you and your son during your trip. We hope the remainder of your trip is smooth and safe. We wish you the best. Thanks again.

Rudolph Myers opted not to leave a text review of Brown Subaru SOA

Elisa Hill opted not to leave a text review of Brown Subaru SOA

After shopping around for a vehicle for a few months we decided to go with Brown Subaru not only for the quality/safety features of the cars but also for the quality of the service that the staff provides. John Reighter was our sales associate and he was amazing. He was kind, attentive to all of our questions, and very thoroughly explained all of the model options and features available. Would absolutely recommend him and Brown Subaru to anyone looking for a new or new to them vehicle.

Re: After shopping around for ... Brown Subaru SOA replied on Wednesday, August 25th 2021

Shelly, thank you so much for the great review and feedback regarding your vehicle purchase experience. We believe that we have the best employees who offer the best service for our customers. We are so glad you enjoyed the buying process. Thanks again!

Was passing through Amarillo on a road trip and got an oil temp light; called them on the phone and they were extremely helpful, and even though I made it here only 45 minutes before close, they squeezed me in and were able to diagnose and fix the issue, saving my roadtrip plans.

Great folks, would highly recommend. Thanks again for the assist!

Re: Was passing through Amari ... Brown Subaru SOA replied on Monday, August 16th 2021

Thank you so much for taking the time to leave us great feedback and a 5-star review. We are so glad we were able to get you back on the road quickly! Thanks again.

Drop off car great service
and shuttle service is also great.

Re: Drop off car great servic ... Brown Subaru SOA replied on Monday, July 19th 2021

Thank you for taking the time to leave us a great review and feedback. We appreciate it and your service business. Thanks again!

Matt Jansson opted not to leave a text review of Brown Subaru SOA

Joe Rodriguez opted not to leave a text review of Brown Subaru SOA

I'm traveling across the US on a road trip and realized that I needed my routine maintenence done to keep my warranty valid. I called the day before I would be in Amarillo and the service department was able to get me in early so I could continue on my trip! They were so friendly and had nice accommodations like coffee and creamer, snacks, and free wifi!

Re: I'm traveling across the ... Brown Subaru SOA replied on Wednesday, June 2nd 2021

Thank you so much for taking the time to leave us a great review and 5-star rating! We are so glad we were able to get you back on the road quickly. Thanks again!