From the Elko Hotels by IHG website:
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Guides and Directories, Elko Hotels by IHG
Based on 10 Reviews
Add ReviewVery clean, good staffReport
This place is fantastic. Front desk was very nice. The rooms are fantastic. Super clean, quiet with many great amenities.Report
Great people with great service great roomsReportRe: Great people with great s ... Elko Hotels by IHG replied on Wednesday, December 15th 2021Dear Joe Walters, Thank you for taking the time to tell us about your stay at Holiday Inn in Elko! we truly appreciate the kind words! we hope to see you again in the future! Sincerely, LeeAnn M . Operations Manger
Very clean. Beds were comfortable, shower was very nice and roomy. Nice breakfast. Staff was very friendly. Will definetly staff here againReportRe: Very clean. Beds were com ... Elko Hotels by IHG replied on Tuesday, December 14th 2021Dear J HAWK, Thank you for taking the time to tell us about your stay at Holiday Inn in Elko! we truly appreciate the kind words! we hope to see you again in the future! Sincerely, LeeAnn M. Operations Manager
I haven't even traveled there yet and I am floored by the customer service I've received from Ariel. I called to inform her of a change in my flight and asked if she had a recommendation or a shuttle service they offer since the car rental location would be closed after I arrive. She set up a pick up for me and called me to see if I had a preference. As a customer service professional myself, I was thrilled to have exceptional service from Ariel.Report
Overall a great experience! From check-in With Brenda, the room was quiet, clean, and nice.Report
Ralph Caldwell opted not to leave a text review of Elko Hotels by IHGReport
Paden Andersen opted not to leave a text review of Elko Hotels by IHGReport
Great service, helpful staff.ReportRe: Great service, helpful st ... Elko Hotels by IHG replied on Thursday, December 9th 2021Dear Edmund Coughlin, Thank you for taking the time to tell us about your stay at Holiday Inn in Elko! we truly appreciate the kind words! we hope to see you again in the future! Sincerely, LeeAnn M. Operations manager
The staffing at this hotel was amazing! Not only was the staff pleasant, positive, and extremely helpful; but my stay at this hotel was an absolute pleasure! Extremely relaxing, very clean, and completely enjoyable! Highly recommend!Report