FenceTown.com

FenceTown was very easy to work with. I placed a large order and they were very helpful in making sure everything was correct. Very happy with my new fence!

Re: FenceTown was very easy t ... FenceTown.com replied on Sunday, November 15th 2020

Thank you Rodrigo!

FenceTown was very easy to work with. I placed a large order and they were very helpful in making sure everything was correct. Very happy with my new fence!

FenceTown customer service is awesome. While I was somewhat taken aback by the high shipping costs, the customer service team worked with the fence supplier and my situation to really drop the shipping costs using different delivery options. I also had a return due to a faulty part, but FenceTown customer service stepped right up and fixed it right away. I would buy thru them again.

Re: FenceTown customer servic ... FenceTown.com replied on Tuesday, November 10th 2020

Thank you John. Jerith charges extra for UPS shipments, and it seems shipping costs for UPS and Fed Ex have been higher this year as well. I'm glad everything worked out and you were able to complete your project.

FenceTown customer service is awesome. While I was somewhat taken aback by the high shipping costs, the customer service team worked with the fence supplier and my situation to really drop the shipping costs using different delivery options. I also had a return due to a faulty part, but FenceTown customer service stepped right up and fixed it right away. I would buy thru them again.

The material estimated for the work was very accurate. The cost was better then a local supplier in the area. The delivery took a little longer then expected but that was to be expected. Thank you

Love the product. Easy to install. Customer service was amazing. Jason, helped me out a lot. Made ordering easier and talked me through everything. Shipping wasn’t bad at all with everything going on.

Had a relatively small order through Fencetown. The manufacturer sent me the wrong parts, twice. And then sent the correct parts, but in poor condition. The guys at Fencetown kept after the manufacturer until they got things right. I appreciate Fencetown's professional attitude to make sure the customer is satisfied. I definitely would recommend them to anyone needing fencing products.

I ordered a Jerith 202 style fence from FenceTown.com and the experience was awesome! I had questions before I began and wanted to make sure I was ordering everything I needed. Jason was super helpful and made sure I had everything, offered discounts, updated me on shipping information, and even resolved a latch issue I had once the fence was installed. The fence looks great and the included instructions are very straight forward. I got my father's help to install and that evening he ordered the same exact fence.

I usually do not write reviews, but when a company/individual goes out of their way to supply exceptional service I feel compelled to share my experience with potential customers.
We have an existing Specrail installation and wanted to add a new gate.
I called FenceTown and explained what I needed.
A FenceTown salesperson asked when our product was installed, and specific questions as Specrail had changed their Berkshire line. That was a major catch, which other companies missed.
FenceTown entered the order for the older design.
Unfortunately the trucking company misplaced the gate, FenceTown didn’t miss a beat, placing the replacement gate order and offering to credit my card back for the missing gate.
FenceTown was in contact via email and phone making sure that I was kept updated on the order.The original gate turned up and it is a perfect match.
The price was more than competitive with other suppliers and the bonus of the customer service makes this supplier a can’t miss in my mind.

We had a great experience with FenceTown, they helped us figure out all the fence parts we needed after we submitted a drawing of the area we needed to fence, and they were very invested in helping us get everything right. Glad we went with them!