Pacific Audi

My experience at Audi Pacific was amazing amazing amazing!! My boyfriend and I walked in later in the afternoon on Sunday and Joby greeted us right away asking how to assist. We never felt the typical "car dealer sales man" vibes from Joby. It was the far from a stressful experience and never once felt as if Joby was taken advantage of us or trying to just make a quick sale. He made us feel so welcomed and answered all of our questions. He was extremely genuine and made us feel like we were his family he was helping get a new car. We went on a test drive and he knew every cool feature of the car and took time to show us everything. He never rushed us once even as it was getting later and later on a Sunday evening.
All in all Joby is a true gem and exceptional employee and an amazing asset to Audi Pacific. He made the car buying experience so fun and easy. Five stars Joby!
He even followed up with us the next day to make sure we were still enjoying the car and everything was good. This is what luxury service feels like, Joby encompassed it!
We will forever come to Audi Pacific for any future Audi purchases thanks to Joby creating this amazing experience for us.

Went to have a service this morning and this dude is extremely short and rude. Just avoid this grumpy, angry guy…and pretty much this dealership. This isn't the first time this dealership has been rude to us and we paid a ton for this new car, that still doesn't hold correct time and after two years still doesn't have a software update.

Reza assisted me in fixing the damages to my car and coordinating between USAA, car is working great now , thank you

Really bad experience with this dealership. I took in my A7 TDI for service and the repair bill through the roof. After going back and forward with them they gave me a trade in offer that I accepted and rode an uber to the dealership to look at another car and sign the docs. Nothing on the lot worthwhile and asked if they would still buy my car and said yes. I went with Kevin to sign the docs and was told I had to comeback two hours later when the sales manager arrived. I did and the sales manager said they couldn't offer me anything and was sorry. They wasted my entire day, car broken down and no help.

To top if off I towed my car back and upon checking more fuel was added. I reached out to the dealer and they claimed they didn't add fuel to my car and the tow truck driver must of done that. My car is a TDI and asking to make sure diesel was added not gas. This by far was the worse experience and breaking point for me with Audi.

Don't waste your money with Audi or this dealership as you will end up disappointed with a big bill to pay.

James YEO opted not to leave a text review of Pacific Audi

tomas Vasquez opted not to leave a text review of Pacific Audi

Fazlul Zubair opted not to leave a text review of Pacific Audi

Took great care of me and my car

Terri Denman opted not to leave a text review of Pacific Audi

Lee Huber opted not to leave a text review of Pacific Audi