Dentist
From the Park South Dentistry website:
Looking for a dentist in New York, NY? Look no further. Park South Dentistry offers comfortable family and cosmetic dental procedures. 646-787-0787
Dentists, Park South Dentistry
Based on 10 Reviews
Add ReviewSTAY AWAY !!!!Report
I called Park South Dentistry to inquire about a teeth cleaning and make sure it was covered under my insurance. I was told I was covered at zero cost and made an appointment.
When I went in, everyone was friendly; the facility was very nice, and I was made to feel very comfortable. When I sat in the chair for the cleaning, the hygienist suggested I go for a "deep cleaning". I am 66 years old, and in all my years going to the dentist (twice yearly for cleaning), I never heard of a "deep cleaning". The hygienist explained all the benefits of a "deep cleaning" and what it entailed (two visits). My next question was what it would cost. A second person (who i assumed was the office manager) came in and explained I would need to pay $240 out of pocket, and the insurance covers the rest. To be clear, they were the ones checking with my insurance. At no time was i asked to check with my insurance company.
I originally came in for a cleaning expecting it to cost zero because my dental plan covers twice-yearly cleaning (i confirmed the no cost with Park South before coming in). I wasn't expecting to fork out any additional money but deiced to heed the hygienist's advice and go for the "deep cleaning".
I had no issue with the work they did until months later; I received a bill for an additional $330. When I called to inquiry about the bill, I was told my dental insurance did not cover all of the "deep cleaning" costs, and I was now responsible for the additional cost. This blew me away. When I was contemplating if I should get the "deep cleaning," I was told what it would cost me out of pocket; now I am asked to pay more money because my dental insurance company didn't cover everything they expected it to cover. I was NEVER at any time asked to check with my dental insurance company directly to check coverage. Your people at Park South did all the inquiries themselves. They were the ones to tell me what the cost would be.
What i also found unfair was that the dentist office had plenty of time to let me know that the insurance was not covering all the additional costs since the deep clean was over a few week period. it was till months later that they came back to me for more money.
THIS IS VERY WRONG. At no time was the onus on me to determine out of pocket.Re: STAY AWAY !!!! I called ... Park South Dentistry replied on Wednesday, December 22nd 2021Hi Gary, Thank you for taking the time to speak with us further on this matter. We truly appreciate you giving us the opportunity to make this right with you! We are glad that we were able to resolve this issue. If you had any further questions or concerns, please do not hesitate to contact our office directly at (646) 787-0787. Hope you have a wonderful day!
Neil Sperling opted not to leave a text review of Park South DentistryReport
It felt refreshing to finally find a hygienist and dentist who cared about the health of my teeth and gums. From the moment I walked into Park South Dentistry office, I felt welcomed. The staff were all pleasant and professional. The room and equipments used were clean and sterile, and the environment was well equipped to ensure the safety of all clients, which was a relief since we are still in a pandemic.ReportRe: It felt refreshing to fin ... Park South Dentistry replied on Thursday, December 2nd 2021Thank you for sharing that with us! It's wonderful that our practice has made such a difference for you.
They are super professional. The ladies at the desk were very friendly and respectful.Report
Doctor Chandwani cares. Not only he does his job as a doctor but he really pays attention to your needs and tries to get to the root of the problem so you can treat it properly. I was very impressed he was this way. Generally you say something hurts and the doctor say take this and goodbye but not Dr Chandwani. He made many recommendations for me to get well besides treating me. He's very nice and compassionate and that's VERY important in a doctor.
Thank you Dr.,
Leon CoronadoRe: They are super profession ... Park South Dentistry replied on Wednesday, November 24th 2021We are so grateful for your review. Thanks for sharing your rating with us and the community.
itatchi opted not to leave a text review of Park South DentistryReport
Everyone there is great!ReportRe: Everyone there is great! ... Park South Dentistry replied on Friday, November 5th 2021Thank you so much for your feedback! If any of your friends or family need help, please let them know about us!
Peter Brevett opted not to leave a text review of Park South DentistryReport
Due to the pandemic, I had not been to the office in over a year for a cleaning or any dental work of any kind. When the hygienist saw how long it had been since my last deep cleaning, she applied numbing gel to my gums and was extremely gentle with me.Report
I'm a long time patient, since 2004. The dentists and staff are extremely friendly and always take the time to outline a treatment plan.Re: Due to the pandemic, I ha ... Park South Dentistry replied on Monday, October 4th 2021Thank you for the wonderful review and for taking the time to share your feedback. Our priority is patient care and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Deborah Elmore opted not to leave a text review of Park South DentistryReport
I was impressed with the knowledge and treatment from my dentist and from staff.ReportRe: I was impressed with the ... Park South Dentistry replied on Friday, September 3rd 2021Hi Monica, We greatly appreciate your loyalty to us, and thank you for sharing your experience with us! We look forward to seeing you again!