Online Chrysler, Dodge, Jeep and RAM dealership and browse our comprehensive selection of new cars, trucks and SUVs. Buy a new or used Chrysler, Dodge, Jeep or RAM in Oshkosh at Bergstrom Chrysler Dodge Jeep Ram. Serving Appleton, Fond Du Lac, Kaukauna an
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Based on 10 Reviews
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Fast, courteous, service.Report
I recently brought my 2012 dodge caravan in for a check engine light and brake inspection. After a $3900 quote for several items, it was recommended I change my front pads and rotors. I inspected them afterwards to discover very little wear and found paperwork that my mechanic just replaced them months prior. I attempted to discuss this with service manager but he only defended the fact that they were reported worn in the video and no measurement was given in the quote. He would not give me a direct answer as to why I was quoted for a full replacment when there was very little wear. I now realize I cannot trust this local dealer with their word on parts replacement or trust that I am spending my money senibly. I was looking for some input and did not want to write this review but after the phone call I thought it was needed. Good luck if you do business here.Report
Technicians are always helpful and knowledgeable. Always quick to answer any questions or concerns I may have. Would definitely recommendReportRe: Technicians are always he ... Bergstrom Chrysler Dodge Jeep Ram of Oshkosh replied on Friday, October 15th 2021Thank you Michelle!
Tammy Luedtke opted not to leave a text review of Bergstrom Chrysler Dodge Jeep Ram of OshkoshReport
Service center was very curtious and helpfulReportRe: Service center was very c ... Bergstrom Chrysler Dodge Jeep Ram of Oshkosh replied on Thursday, September 16th 2021Thank you Jeff!
I told TJ what I was looking for, he hooked me up with a Great sales guy, Mike H. About 2 weeks later, I had Exactly what I wanted and couldn't be Happier!! Wonderful working with them and great no nonsense, no hassle experience. Highly recommend!ReportRe: I told TJ what I was look ... Bergstrom Chrysler Dodge Jeep Ram of Oshkosh replied on Wednesday, August 18th 2021Thank you!
jasper nelsen opted not to leave a text review of Bergstrom Chrysler Dodge Jeep Ram of OshkoshReport
I'm not fond of people who don't keep their word. In this case, I had set an appointment for this morning to have my tires changed out. I got a confirmation and everything.Report
When I got there, the service manager was aggressive and rude, telling me that the service had been moved to another dealership, and a different time.
What's worse, he scolded me, and treated me like a child.
Funny thing, however. I was making a final decision on either buying a new Mazda CX-9 or a Chrysler Pacifica to replace my aging Nissan Quest. I thought I would try their service department out with a small project and see how I would be treated.
Looks like the Mazda gets the win.
A simple apology goes a long way with me. I didn't get that. What I got was a seemingly frustrated person who flipped his computer screen around, thrust his finger on the screen to show me I was crossed off their service list for today. "See, you're not in here?" he shouted.
You're right, I'm not, and won't be ever again. Thanks for letting me know.Re: I'm not fond of people wh ... Bergstrom Chrysler Dodge Jeep Ram of Oshkosh replied on Sunday, August 8th 2021Thanks for the feedback and sorry for the frustration.
From start to finish the Bodyshop gents really helped me out. They got me a rental car and had my vehicle fixed in four days. Once I picked it up it was like nothing ever happened. If you need an estimate Jimmy is the guy to go to.ReportRe: From start to finish the ... Bergstrom Chrysler Dodge Jeep Ram of Oshkosh replied on Wednesday, July 14th 2021Thank you Evan!
Considering purchasing or leasing new or certified pre-owned vehicle? Find a superior selection of cars, trucks, vans, SUVs, and more at Bergstrom Chrysler Dodge Jeep Ram of Oshkosh.
Whether you're shopping online or at our showroom, browse our comprehensive inventory of vehicles and utilize our professional and knowledgeable staff members on hand for assistance from start to finish with financing, leasing, and purchasing.
At Bergstrom Chrysler Dodge Jeep Ram of Oshkosh we do more than sell cars. We also have a repair & auto body shop so your new or used vehicle can get the proper care it deserves. Whether you need a repair, maintenance, or parts, we are ready to assist you!